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Information
Email:
Refund ID:
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Aftersales for this order
Item(s)
IMG
SKU:
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Developer view — showing after-sales tickets for
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Service Request
Copied!
Request
Requested item(s) —
IMG
Replacement items — we ship to you
IMG
Copied!
Shipping address adjusted
No logistics info available.
Return pickup — we collect from you
IMG
Copied!
Pickup:
Pickup code:
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Developer view — showing repair requests for
Start an in-store repair
Bring your Yarbo to a service center near you. Enter your support ticket number to begin.
Store repair request
Fill in the sections below. We review every request and email you once it is approved.
Developer view — this request is created for
1 Ticket information
Verifying...
Filled in from the link you opened - it is the number of your Yarbo support ticket.
Ticket verified
Ticket
Created
Machine SN
Contact
Email
Phone
2 Customer & address information Used on the repair record and approval
Edit address
3 Machine & fault information
Product
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No fault modules are available right now. Please contact support.
The more detail you give, the faster the service center can diagnose the issue.
4 Service center & appointment Store repair
Complete your address above (country, state, city, address and postal code) and we will show the service centers closest to you.
Centers are ranked by driving distance from this address.
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No service center offers in-store repair in your country right now. Please contact support and we will arrange an alternative.
Preferred time *
Select a service center first — the drop-off times come from its opening hours.
Opening hours at the selected center:
Please select a preferred date and time within the service center’s opening hours.
After submitting your request, you can contact the service center directly to discuss and confirm a suitable appointment time. The service center may also contact you if further confirmation is needed.
5 Service method
Store repair
Bring the machine to the service center you selected. No shipping on your side.
Your request will be reviewed before the appointment is confirmed. We’ll email you once it’s approved.
Submit this repair request?
We create the repair request and notify the selected service center. You will get an email once it is approved.
Ticket
Machine SN
Service method
Store repair
Service center
Preferred time
Customer
Developer view
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Service Request
Copied!
Service center:
Customer address:
Ship to service center:
Return:
Product & reported issue
IMG
SKU:
·
SN:
Copied!
Fault module:
Repair progress
Pick a date and time to bring your device to the store.
Repair photos
Satisfaction
Your feedback
*Satisfaction with overall repair service
★
*Satisfaction with repair turnaround time
★
*Satisfaction with the repair vendor
★
*How likely are you to recommend our repair service to others?
Any additional feedback or suggestions about your repair experience?
Submitted:
*Satisfaction with overall repair service
*Satisfaction with repair turnaround time
*Satisfaction with the repair vendor
*How likely are you to recommend our repair service to others?
0 = not at all likely · 10 = extremely likely
Any additional feedback or suggestions about your repair experience? (Optional)
Submit your rating?
Please confirm your rating. You won't be able to change it after submitting.
Request Invoice
Invoice details
Commercial invoices are not available in this region. Please select Standard to download a regular invoice.
Request submitted
Your request has been sent to Yarbo. Our team will contact you within 1–3 business days — please keep an eye on your email.