"We visited a user who had suffered severe burns, leaving her with just one arm. Despite this, she was able to install and operate Yarbo to blow the snow! That moment grounds me - Yarbo is not just about the revolution and a future vision, it is now making a real difference for people in need."

"We tested Yarbo during this massive storm and were super excited. Yarbo managed to clear the snow in the midst of the storm, a task beyond human capability. That's the beauty of technology, turning the impossible into possible!"

"I remember when I received the first after-sales call at 3 am in the morning. It was a tough one for me and the entire customer service journey that winter started from here. I feel like we were moving forward slowly, but looking back, we've really come a long way."

"Customer feedback we've received this year is crucial to me, as it's a reflection of our work and guides our next steps. It's a survival challenge for the entire company. Fortunately, we've done pretty well. I believe that we're on the right track, about to make a significant impact, and will even lead The 4th Industrial Revolution."

"One of my most memorable moments was when I didn't speak up and stick to my own ideas, causing us to waste time and end up with unsatisfactory results. This happened while developing a new product, but it taught me to always start from the foundational logic and theories, and stand by them."

"When I was flying back and forth between China and America, running numerous tests and updates, those moments really meant a lot to me. Countless adjustments have led to the Yarbo we have today, and I always feel like we can never test enough. Bugs are our friends."