Yarbo Lawn Mower Pro

I am someone who almost never posts reviews, and I try very hard to give companies the benefit of the doubt when things go wrong. Unfortunately, my experience with Yarbo this cutting season has made that increasingly difficult.

At this point, Yarbo has spent more time on "injured reserve" than it has spent cutting my grass, and I have spent more time troubleshooting and trying to repair Yarbo than I have on just about any other outdoor project.

Based on my experience, I would not recommend Yarbo for someone with a large yard (1.5+ acres). The system may work well for some users, but my experience suggests that it has not been engineered or supported well enough for the amount of work required on a larger property.

Here is what has happened:

Problem #1 – Broken tracks

About two months ago, the tracks on my Yarbo failed. After several support tickets, videos, and troubleshooting conversations, Yarbo agreed that the tracks needed to be replaced.

The problem? They didn't have replacement tracks available.

To Yarbo's credit, they went the extra mile and offered to send me a refurbished unit instead. I appreciated the effort and was hopeful that this would get me back up and running.

Unfortunately, that led to the next problem.

Problem #2 – Refurbished unit was still tied to the previous owner

When I received the refurbished unit, I couldn't connect it because it was still associated with the previous owner.

Yarbo initially told me they couldn't release the unit and that I needed to contact the previous owner. That would be reasonable if I actually knew who the previous owner was or had any way to contact them. I didn't.

After another week of back-and-forth with Yarbo, they eventually released the unit.

Unfortunately, because I was traveling and didn't respond to one of their messages within 24 hours, Yarbo attempted to close my support tickets without actually confirming that my problems had been resolved.

Once I returned, I was finally able to connect the system and begin transferring my maps.

Problem #3 – Another hardware failure

After getting my maps loaded and preparing to restart my mowing routines, the refurbished unit developed another hardware failure.

The system now reports that it is "out of position."

The strange part is that the Yarbo is physically sitting on my charging pad, but the system thinks it is located in my neighbor's yard. I attempted to correct the map drift myself, but the software would not allow me to make the adjustment because the reported drift was too large.

I contacted Yarbo support, and the issue has now been escalated for multiple weeks.

At this point, I have repeatedly asked Yarbo to replace the refurbished unit with a new unit, particularly because Yarbo's own refurbished-unit policy indicates that if the refurbished unit fails within 90 days, a new unit will be provided.

I am still waiting for a resolution.

I want to be fair to Yarbo: I have had some positive interactions with their support team, and they have made efforts to help at various points. The problem is that the overall process has been extremely slow, fragmented, and frustrating, and I shouldn't have to spend weeks troubleshooting a machine that is supposed to be making my life easier.

The biggest issue for me isn't that a piece of equipment failed. Mechanical equipment can fail. What matters is how the company responds when it does.

I purchased Yarbo because I wanted to automate a significant amount of work on my property. Instead, this season I have spent an enormous amount of time diagnosing failures, communicating with support, waiting for escalations, and trying to get the machine back into service.

Yarbo – I am still giving you the opportunity to make this right.

At this point, I am simply asking for a replacement or a reliable repair and a support process that actually closes the loop on problems rather than closing tickets before the customer has confirmed that the issue is resolved.

I hope Yarbo can get this resolved because I genuinely wanted to be a happy customer. But based on my experience so far, I would strongly encourage anyone considering Yarbo—particularly someone with a large property—to understand the potential reliability and support issues before making the investment.

Recently upgrade to the Pro Mower and it’s doing a great work! The first days of the season look great.
My observations from the switch:
- surprisingly quiet, I couldn’t tell if the blades were spinning.
- it does consume more battery (expected) but still can do the same amount of work per day.
- transferring the map was easy if it is saved in the cloud. Review your work area settings to your preferences with the new module.
…and yes, tall antennas still there from snow season

Jarvis just trimming away. Will admit it took a bit to dial things in but like with all tech that is required. Glad I held out for the mower pro.

Mower Pro doing a great job cutting this fast growing grass.

Since I got the Pro lawnmower - my phone is full of these notifications. I am truly happy. Thank you Yarbo

Putting the Pro to the test. First pass. Second pass in the comments.

The pro version is a game changer. I knew its coming and I let my lawn to grow for thr last 7-17 days. The result - unstoppable. Thank you Yarbo

Thanking yarbo team for sending me the Mower Pro in one of the first batches. I've been able to drop the fixed blades an inch lower than the razors, and it's looking great, and is actually doing what i was hoping the mower one would. Cutting nicely on the first pass too.

Pro Mower, just doin it's job.....

I saw someone on here asking how well the Yarbo pro works on mulching leaves. I got my new module late last night.
I did a single test pass at 9pm at a 2.9 blade height on WET leaves (so it’s an unfair test) and this was the result. Very impressed!!!
Edit:
I posted an updated picture after a single pass. I am cutting under six large maples. No issues and the pro disappeared leaves.
Everytime leaves built up the mower would detect an obstacle, back up, and go at it again and pulverize everything.

The pro version is a game changer. I knew its coming and I let my lawn to grow for thr last 7-9 days. The result - unstoppable. Thank you Yarbo

Finally came! Needed some adjustments to my original mapping/plans but the pro module is definitely worth it.

I received my mower pro module today. Figured I’d give some initial thoughts after having done a section of my lawn. Cut quality with straight blades: For my particular property, it’s what I wanted the original module to be. I won’t say it’s 100% perfect. I did notice a couple very small clumps it didn’t quite get, but honestly that’s borderline nit-picky. In my opinion, the regular m1 does B- work on my lawn. I have thicker grass and I don’t want the Yarbo running all the time for various reasons. So, I was dealing with a lot of missed spots. With the pro module however, it’s a whole different story. I had let my lawn grow for two weeks to give the pro a serious challenge and it did a better job than the regular m1 does cutting every 5 to 6 days. I know the m1 is really intended to run a lot more frequently. So the comparison is not totally fair. All I can say is the pro is a lot closer to a traditional lawnmower and can easily handle cutting once a week. I was impressed with the job it did and would give it an A- to an A. Packaging: As usual, the Pro came packaged well. My only gripe, which was incredibly annoying is I was given the manual for the regular m1 and not the pro. Battery: I know a few people have mentioned a big drain in battery with the Pro, but I didn’t see this. Maybe I just need to use it more, but even for grass well over 4 inches long, the battery life seemed on par with the m9. Maybe I’m just not hitting the conditions others are, not sure. Build Quality: Everything feels solid and durable. However, the thing that threw me off a bit is you just bolt the straight blades on with an Allen wrench. Maybe that’s enough for this type of blade? Certainly seems to work well! I guess I’m just used to my regular mower that requires you to use a torque wrench to put the blades on. Overall, I think the pro rocks. The cutting power just seems far superior.

I received my mower pro module today. Figured I’d give some initial thoughts after having done a section of my lawn. Cut quality with straight blades: For my particular property, it’s what I wanted the original module to be. I won’t say it’s 100% perfect. I did notice a couple very small clumps it didn’t quite get, but honestly that’s borderline nit-picky. In my opinion, the regular m1 does B- work on my lawn. I have thicker grass and I don’t want the Yarbo running all the time for various reasons. So, I was dealing with a lot of missed spots. With the pro module however, it’s a whole different story. I had let my lawn grow for two weeks to give the pro a serious challenge and it did a better job than the regular m1 does cutting every 5 to 6 days. I know the m1 is really intended to run a lot more frequently. So the comparison is not totally fair. All I can say is the pro is a lot closer to a traditional lawnmower and can easily handle cutting once a week. I was impressed with the job it did and would give it an A- to an A. Packaging: As usual, the Pro came packaged well. My only gripe, which was incredibly annoying is I was given the manual for the regular m1 and not the pro. Battery: I know a few people have mentioned a big drain in battery with the Pro, but I didn’t see this. Maybe I just need to use it more, but even for grass well over 4 inches long, the battery life seemed on par with the m9. Maybe I’m just not hitting the conditions others are, not sure. Build Quality: Everything feels solid and durable. However, the thing that threw me off a bit is you just bolt the straight blades on with an Allen wrench. Maybe that’s enough for this type of blade? Certainly seems to work well! I guess I’m just used to my regular mower that requires you to use a torque wrench to put the blades on. Overall, I think the pro rocks. The cutting power just seems far superior.

Mower pro is 100% improvement.

11

Although it took a fair bit of time to set up and figure out the initial mapping process, my Yarbo Pro has already made back that time 10-fold in the month I've owned the device. The quality of the cut is comparable to my zero-turn mower, and the experience is much improved once determining where the GPS-limited areas (anywhere with dense tree cover) are and adding all of the no-go-zones. Support has been easy to reach by phone or by email (they have always responded within 1 day each time). 5 acre property, about half-mapped currently. I have yet to use the straight blades, but the cutting discs do a nice job handling tall or overgrown grass, and only struggle a bit with larger overgrown weeds that flatten when run over instead of remaining upright to be cut, or dense/woody growth.

Yarbo is a great system. We've had some learning issues, but Yarbo support has been great to work with and helped us through everything. We have 5 acres and don't have it mowing everything yet, but are getting there.